Class Schedule  
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Class Offering

Date

Time

Location

Register by:

Bulk Sale I February 11th 8:30 - 5:00PM

National University

Costa Mesa
February 9th
Basic Escrow February 11th 8:30 - 5:00PM

National University

Costa Mesa
February 9th
Escrow Documents & Amendments February 25th 8:30 - 12:00PM

Ayers Hotel

Costa Mesa
February 23rd
Prorations/Closing the File February 25th 12:30 - 4:30PM

Ayers Hotel

Costa Mesa
February 23rd
Bulk Sale II w/A.B.C. Licensing March 3rd 8:30 - 5:00PM

National University

Costa Mesa
March 1st
Escrow Planning
(Planning the Future)
March 3rd 9:00 - 2:00PM

Ayers Hotel

Costa Mesa
March 1st
Starting Up an Escrow Company/Division March 17th 8:30 - 1:00PM

Ayers Hotel

Costa Mesa
March 15th
Creating Escrow C.E.O.'s March 24th 8:30 - 5:00PM

National University

Costa Mesa
March 22nd
HUD Rules and Regulations March 24th 9:00 - 12:30PM

Ayers Hotel

Costa Mesa
March 22nd
Managing Escrow Operations March 31st 8:30 - 12:00PM

Ayers Hotel

Costa Mesa
March 29th
R.E.O. Processing March 31st 9:00 - 12:30PM

Ayers Hotel

Costa Mesa
March 29th

All classes provide “take away” manuals/material and FREE after class support!


Bulk Sale I                   
(February 11th, Saturday)   
Tuition: $375

This class qualifies for C.E.A. approved Professional Designation Credits!

FREE after class support!

This class starts with the basics.  What is a Bulk Sale escrow?  What escrow processing differentiates it from residential?  From Commercial Escrow?  What are the commonly used documents in a Bulk Sale escrow? Where do you start?  What do you do?  What about Publishing? Working with outside Agencies?

How and where do you get the business!

Taught by a California Escrow Association Certified Bulk Sale Specialist and Certified Escrow Instructor, in easy to understand language, this class will provide you with your foundation to begin processing Bulk Sale Escrows with confidence!

Among the many things covered will be:

  • Steps in Processing the Bulk Sale Escrow
  • Information Needed to Open the Escrow
  • Commonly used Bulk Sale Escrow Documents
  • Tax Liens and Judgment Searches
  • Publishing and Filing of Notices, Transfers, Fictitious Business Names.
  • What “timelines” do you need to know!
  • Recognizing and Dealing with Bulk Sale “Red Flags”
  • Working with Alcohol Beverage Control and Other Agencies
  • Managing the Process – Start to Finish!!
  • Sourcing Bulk Sale Escrow Business!
Excellent supporting material (manual) is provided!

Subject to availability, one or more guest speakers will address the attendees and provide additional handout material. FREE after class support!


Location: National University, Costa Mesa                  Hours: 8:30 – 5:00PM

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Basic Escrow                   
(February 11th, Saturday)   Tuition: $199

Our extensive “Basic Escrow” workshop establishes the foundation for understanding “escrow” and lays the ground work for future training as needed. This class covers many aspects of escrow with a focus on the resale escrow. Our workshop covers industry terminology, “tips & techniques” on a variety of subjects; working through “red flags”, understanding Pre Lim and Title reports; opening an escrow; confidentiality, being a neutral third party, and more! Extensive material, handouts and templates are provided.

  • Industry Terminology/Acronyms
  • Escrow – Purpose: Buyer/Seller/Lender/Escrow Roles
  • Escrow Risk Management – Recognizing the “Red Flags”
  • Opening Escrow & Preparation of Escrow Instructions
  • Using the C.A.R. contract; Understanding Your General Provisions
  • Sale & Refinance Escrows – Notes, Deeds and Other Documentation
  • Ordering Demands – Sub Escrow
  • Title Insurance – Purpose and Types of Policies; Prelims – Identifying “red flags”
  • Documentary Transfer Tax, Prorations and Balancing the File (an introduction)


Location: National University, Costa Mesa                  Hours: 8:30 – 5:00PM

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Escrow Documents/Amendments                   
(February 25th, Saturday)   Tuition: $129

During this class you will review and discuss a variety of basic escrow Documents and Amendments to the escrow. This class can be used as a “refresher” course or is ideal for the newer employee who is unfamiliar or has had limited exposure in completing escrow documents and/or amendments.     Excellent and abundant escrow documentation samples are provided each participant for later reference.  Learn about:

  • Commonly used escrow documents
  • The Differences between Grant & Quit Claim Deeds
  • Use of Affidavit – Death of Joint Tenant
  • PCOR Requirements
  • Subordinate Agreement
  • Power of Attorney-General and Special
  • Requests for Notice of Default; Substitution of Trustee and Full Reconveyance
  • How to Write Amendments to Your Escrow
  • And Substantially More! Great reference material provided.

** Take both Feb. 25th classes and save $59 ($258 vs $199)

Location: Ayres Hotel, Costa Mesa                  Hours: 8:30 – 12:00PM

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Prorations/Closing the File                   
(February 25th, Saturday)   Tuition: $129

Remove your frustration in completing “manual’ escrow computations!

From computing Documentary Transfer Taxes, prorating interest and taxes, closing, funding and balancing a file, you will be actively engaged in a variety of escrow related processing.  Using examples and case studies, supplemented with “take home” handouts and templates, participants put their heads down, turn on the calculators and learn more about prorating taxes, interest, insurance and rent, plus balancing their escrow file. Gain confidence in correcting out of balance situations.  Don't forget to bring your calculator to class!!!

In addition to several “templates” that are provided to each participant, this “hands – on” class focuses on the following:

  • Understanding the Underlying Computation Process
  • Completing the Escrow Closing Statement!
  • Understanding the Funding to Closing Process!
  • Computing “Doc” Tax/Understanding the “Rules”! (Practice session)
  • Manually prorating tax, interest, rent, and fire insurance! (Practice session) Balancing the File – Correcting Out of Balance Situations!
  • Completing the Estimated & Final Statements!
  • Ensuring all Escrow and Lenders Instructions have been followed!
  • Computing pay-offs and disbursing funds!
  • Balancing Checks & Receipts!
  • Effectively Managing the Process

** Take both Feb. 25th classes and save $59 ($258 vs $199)

Location: Ayres Hotel, Costa Mesa                  Hours: 12:30 – 4:30PM
 

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Bulk Sale II w/A.B.C. Licensing
(March 3rd, Saturday)   *Special Tuition: $
285/300/350

*$285 for those who have taken our Bulk Sale I workshop;
$300.00 if registered/paid by Feb. 20th; $350 tuition after.

This class qualifies for  Six (6) C.E.A. approved Professional Designation Credits!

Taught by a Certified Escrow Instructor (CEI & CBSS Designation), this specialty escrow class provides in-depth instruction on the Bulk Sale escrow process and is a continuation to the previously held “Bulk Sale I” class.   This class will focus on the more complex aspects of the Bulk Sale process.

Our workshop will start out with a brief review of the key points of the Bulk Sale I class then proceed with introducing new material and information to help you toward mastering the Bulk Sale process.

The instructor’s goal, recognizing that the very first bulk sale you may process could involve a liquor license transfer, a cash short closing, or other similar situations has developed this program to be able to spend more class time with you in developing key aspects and understanding about the bulk sale escrow.

You will learn about:

  • The different Laws that affect Bulk Sale and Liquor License escrows!
  • Recognizing “Red Flags” Early & Throughout Your Escrow!
  • Alcohol Beverage Control Tips & Nuances To Move Your Escrow Forward!
  • Processing the Real Property and Bulk Sale combo!
  • Completing the Paperwork & Different Types of Notice Requirements!
  • Processing Tax Clearances and Claims!
  • Handling the Cash Short Closing!
  • Holding funds at closing!  Release of funds!
  • And much, much more!      
You will receive an extensive and comprehensive manual of Bulk Sale escrow worksheets, hand-outs and other material to use while processing your Bulk Sale Escrows.


Location: National University, Costa Mesa                  Hours: 8:30 – 5:00PM
 

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Starting Up an Escrow Company/Division
(March 17th, Saturday)   Tuition: $139

This class will lead you through the “hoops and hurdles” often associated with a start up.  We will focus on what YOU need to know to start up an escrow company or division, whether the new organization will be operating under D.R.E. or D.O.C. requirements; or for those companies that plan on moving from a D.R.E. operation to one following D.O.C. guidelines.

The class tuition for this half day workshop ($139) is substantially less than her regular one hour consultation fee, so there is an opportunity to learn a lot at a fraction of the cost!

We will cover:

  • Legal and financial Requirements!
  • Licensing Application Issues!
  • D.R.E. and D.O.C. Start Up Requirements!
  • Staffing!
  • Bonding!
  • EAFC Requirements!
  • Trust Accounting Set Up!
  • Referral List – Escrow Attorneys; CPA’s, Software Companies, Banks, Training!
  • Start Up Check List!
  • And a Whole Lot More!

Use our Start Up “check lists” as guides to assist you in making it happen and to see what you need to do as part of the process!

Bring your questions to class! Enroll others who may partner with you!

Location: Ayres Hotel, Costa Mesa                  Hours: 8:30 – 1:00PM

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Escrow Planning (Planning the Future)
(March 3rd, Saturday)   Special Tuition: $
99

Market dynamics continue to change!  Have you done the necessary planning (personal & business) to stay on top?  This workshop provides you with a VERY workable roadmap to see where you have been, where you are going and how you are going to get there!

This class is for those individuals/companies that want to PLAN for the future (personal and business) to ensure a greater likelihood of meeting and exceeding their 2012 objectives.

This workshop is designed for the small, medium and large escrow operation and can be used for personal career planning too!  Start the year off right!

In your workshop, you will be provided with the tools to help you complete the necessary planning, ask the right questions, and develop a workable plan with action steps. You will be provided with templates to help you in this process and will begin to develop your plan within the workshop.

You will learn about:

  • The Purpose of Planning & the Benefits Received!
  • Creating & Implementing a Workable Step by Step Plan (business/personal)!
  • Using Strategic Planning as a Team Builder!  GREAT exercise for Teams!
  • Using S.W.O.T. and Situation Analysis Tools!*
  • Maximizing Your Strengths; Identifying Current Challenges & Roadblocks!
  • Indentifying Opportunities and Threats!
  • Managing CHANGE!
  • Re-Adjusting Your Plan When Required!
  • Measuring Results!

*Sounds more complicated than it is!

FREE after class support! In addition, this Planning workshop can be available at your Company location. Ask for details.

Location: Ayres Hotel, Costa Mesa                  Hours: 9:00 – 2:00PM
 

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Creating Escrow C.E.O.'s - World Class Customer Service
(March 24th, Saturday)   Tuition: $229

Several segments of this workshop were presented at the 2011 Annual CEA Conference, acknowledging that exceptional customer service is the GREAT differentiator between Escrow companies.

Experience a one-day, action filled customer service workshop!  This class is in partnership with Customer Focus, Inc., a world wide Customer Service training company. Over 300 individuals within the Southern California Escrow industry have completed this workshop. Workshop includes exceptional supporting material.

While having fun in this workshop, gain the skills, tools, and strategies to:
 

  • Create memorable customer experiences and life-long loyal customers!
  • Prevent customer dissatisfaction and complaints before they occur!
  • Effectively manage Escrow related customer complaints & challenging requests!

(“Real” escrow issues/scenarios will be covered, plus bring your own list)

  • Exceed customer expectations by addressing the customer need to feel respected, special and unique!
  • Resolve differences, reduce conflicts, negotiate solutions!
  • Create a new level of customer service teamwork with co-workers!
  • Go the Extra Mile (GEM) in exceeding customer expectations!
     
Tuition includes workbook, toolkit and job aids to positively impact customer service back in the “real” world of escrow.

Location: National University, Costa Mesa                  Hours: 8:30 – 5:00PM

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HUD Rules and Regulations
(March 24th, Saturday)   Tuition: $129

HUD – Final Rules & Regulations was developed for individuals new to the escrow industry, or for those individuals who either never attended other HUD workshops, or have limited working knowledge of the rules, regulations and forms involved.  This class takes the “basic” approach, spending time on both the “rules” and the completion of the necessary HUD forms, the GFE and substantially more!

In this class you will learn:

  • RESPA Rules for HUD's GFE and Settlement Statement – HUD-1
  • Completing the HUD-1/HUD-1(A)
  • Major HUD Changes You Need to Know!
  • How Procedures and Forms Impact Escrow Servicing!
  • Time Line Requirements!
  • Closing Costs that Can and Can Not be Charged!
  • Costs that can/cannot change and the 10% rule!
  • Impact on Yield Spread Premium Calculations!
  • Penalties for Violating the New Regulations! Timelines to Correct!
  • And More!


Location: Ayres Hotel, Costa Mesa                  Hours: 9:00 – 12:30PM

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Managing Escrow Operations
(March 31st, Saturday)   Tuition: $119

Conducted by a former Escrow Company business owner and former internal auditor for a large title company, learn how to establish your own internal audit procedures to help ensure compliance while reducing company risk.  By establishing and maintaining periodic internal audit procedures you are much more likely to “pass” your internal or external audit (including D.O.C.) to your operation. Bring your questions to class!  Audit procedures will include, but not be limited to:

  • Auditing the File Before Going to Storage – Step by Step, What Needs To Be Done!
  • Establishing Internal Security Procedures
  • Maintaining Proper Record Keeping Practices
  • Staying in Compliance With Your General Provisions
  • Fraud Prevention
  • Trust Accounting Overview


Location: Ayres Hotel, Costa Mesa                  Hours: 8:30 – 12:00PM

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R.E.O. Processing
(March 31st, Saturday)   Tuition: $119

In a “down” market, a high percentage of real estate transactions are generated due to the aftermath of a foreclosure where the property ownership reverts back to the lender (generally a bank) after an unsuccessful foreclosure sale.  In this class you will learn the “A, B, C’s” of R.E.O. processing and how it can dramatically impact your revenue stream as another source of business.

Conducted by a recognized escrow R.E.O. processing expert, you will learn:

  • The R.E.O. process – what happens before and after Foreclosure!
  • Escrow’s role!
  • How to process the R.E.O. escrow!
  • Use of the C.A.R. Residential Purchase Agreement & Joint Instructions!
  • About R.E.O. documentation – what is needed and when!
  • Disclosures and what you need to know!
  • How to work with the Asset Manager!
  • Tips for staying on top of the process, from start to end!
  • It’s not just Title Companies who can get the business!
  • Establishing “KEY” relationships to get “in the door” for this book of business!



Location: Ayres Hotel, Costa Mesa                  Hours: 9:00 – 12:30PM

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