Class Schedule  



Escrow Training Institute Classes          ELMS - Escrow Leadership Management School Classes

Class Offering




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"FIRST CLASS" - Maximizing The Escrow Customer Experience - Your location

Upon request  
TRID – Rules, Regulations & Forms December 10th 8:30 – 3:00PM

National University

Costa Mesa 
December 8th
Escrow Processing January 7th 8:30 -

National University

Costa Mesa 
January 5th
Jump Start 2017 January 7th 9:00 -

National University

Costa Mesa 
January 5th
Trust Accounting/Fraud Prevention - BEST PRACTICES January 14th 8:30 - 12:30PM

National University

Costa Mesa 
January 12th
Escrow Business Forum January 21st 8:30 - 1:00PM

National University

Costa Mesa 
January 19th

All classes provide “take away” manuals/material and FREE after class support!

"FIRST CLASS" - Delivering Customer Service Excellence

This workshop can be presented at your location, with only your team in attendance (call for details), or you can attend our "open" class (see training schedule below) which anyone may attend. Either way, this is an exceptional chance to take your customer service to new levels and have fun while doing so. Great material.


TRID – Rules, Regulations & Forms
(Saturday, December 10th)     Tuition: $189

This extensive TRID workshop has been developed to assist the class participants in obtaining a solid understanding of TRID rules, regulations and forms established by the CFPB which became effective October 3rd, 2015.

“The World of TRID” is the new operating environment in which the industry operates, regulated by the CFPB.

Our workshop agenda will include:

  • Understanding the new “Rule” & Where It Applies/Does Not Apply!
  • Understanding the new TRID Disclosures, including Pre-Disclosure Requirements!
  • Guide to the Loan Estimate & Closing Disclosures!
    o Consumer Closing Disclosure
    o Seller Closing Disclosure
  • Who is Preparing What Disclosures (all Disclosures discussed/samples!)
  • New Timing, Delivery and Retention Requirements for Disclosures!
  • Understanding “Consummation Date” and other New Verbiage!
  • Understanding the Lender’s Responsibilities (Not Escrow)!
  • Understanding the Settlement Agent’s (Escrow) Duties & Responsibilities!
  • Completion of Escrow Related Forms!
  • Signing Process!
  • Quoting and Calculating Owner’s Premium Title Insurance!
  • What is Meant by Good Faith Disclosures!  Liability issues!
  • Loan Estimates, Re-vised Loan Estimates (Changed Circumstances)!
  • New Tolerance Levels for Fees!
  • And SO Much More!

Location: National University, Costa Mesa               Hours: 8:30 - 3:00


Escrow Processing
(Saturday, January 7th)     Tuition: $189

Walk through an escrow. Learn the tips and techniques to manage the file, save time, follow up, stay organized and “on top” from start to finish!

This class offers an in-depth review of the in’s and out’s of the sale escrow and will focus on all aspects of the process. While this class compliments “Basic Escrow”, the entire class focus is on resale and is much different in content. Extensive file documentation/examples are provided to participants.

Walk through an escrow! Build your file! Fill out Private Party Payoff Demands, Title Requests, and other escrow documentation. Learn:

  • About the purpose and use of escrow related documents
  • What documents are sent to the Buyer! The Seller!
  • CFPB-TRID Timeline Requirements***
  • CFPB-TRID Disclosure Forms***
  • How to track down private parties for pay-off demands!
  • How to examine and take action on the sale escrow Prelim!! (Overview)
  • Managing the file and workflow process!
  • Establishing follow up systems to stay on track!
  • Staying organized and on top in a sometime fast and chaotic environment!

***NOTE: The CFPB-TRID information is an overview only! It is NOT a substitute for our regular half day class, which is in-depth and held separately!

Location: National University, Costa Mesa               Hours: 8:30 - 4:30


Jump Start 2017
(Saturday, January 7th)     Tuition: $109

Are you ready for a year of more CHANGE and more compliance? CFPB enforcement? New procedures? Training and development? Hiring? Maximizing growth opportunities? Exceeding Operational objectives?

“If you don’t know where you are going, any road will do!”       C.S. Lewis

Market dynamics continue to change! Have you done the necessary planning (personal & business) to stay on top? This workshop provides you with a VERY workable roadmap to see where you have been, where you are going and how you are going to get there!

This class is for those individuals/companies that want to PLAN for the future to ensure a greater likelihood of meeting and exceeding their 2017 objectives.

This workshop is designed for the small, medium and large escrow operation and can be used for personal career planning too! Start the year off right!

In your workshop, you will be provided with the tools to help you complete the necessary planning, ask the right questions, and develop a workable plan with action steps. You will be provided with templates to help you in this process and you will begin to develop your own plan within the workshop.

You will learn about:

  • Create & Implement a Workable Step by Step Plan (business/personal)!
  • Use Business Planning as a Team Building Tool! GREAT exercise for Teams!
  • Enhance Employee (Team) Engagement in all Facets of the Business!
  • Eliminate Major Mistakes Companies Make in Business Planning!
  • Have Everyone “Marching to the Same Drum!”
  • Use Planning Tools (just like large corporations use) to Help You Succeed!*
  • Maximize Your Strengths; Identify Current Challenges & Roadblocks!
  • Identify/Maximize 2017 Business Opportunities!
  • Measure Results!
  • And More!

Location: National University, Costa Mesa               Hours: 9:00 - 2:00


Trust Accounting/Fraud Prevention - BEST PRACTICES
(Saturday, January 14th)     Tuition: $119

This workshop will incorporate and focus on ALTA’s “Best Practices” and the Escrow Institute of California’s “Model Policies & Procedures.” Be informed and stay informed with legal and regulatory requirements from the Department of Business Oversight (DBO), Consumer Financial Protection Bureau (CFPB) and other regulatory agencies.

This workshop focuses on the industry’s Trust Accounting “best practices!” From ALTA’s and EIC’s recent recommendations to RECON WORKS (an industry leader in Trust Accounting & Bank Reconciliation services) actual  BEST PRACTICES, learn how to minimize risks and protect the funds you manage through the establishment of internal controls.

We will define, step by step, recommended procedures that you should follow for the protection and safeguarding of trust funds under your control. You will be provided “tools” you can use to help ensure on-going compliance.

In addition, you will learn about:

  • Meeting the Accounting Requirements of the Department of Business Oversight and Department of Real Estate, as they relate to Trust Accounting and Bank Reconciliation.
  • Daily procedures to follow to accurately account for the public’s funds!
  • Types of escrow fraud from altered closing statements to wire transfers and more!
  • How to prevent escrow fraud internally and externally!
  • Real life cases of escrow real estate fraud due to Company lack of preparation/education! Fictitious Business Names.
  • Proven ways to maintain and store Trust Accounting Records for future use!
  • Steps your Company can take to ensure strict compliance!


Extensive material supports this class, plus FREE after class support for attendees!

Location: National University, Costa Mesa               Hours: 8:30 - 12:30


Escrow Business Forum
(Saturday, January 21st)     Tuition: $59

Mark your Calendars - More info to follow.

Topics will include:

  • 2017 California Housing Market/Economy/Trump Presidency Forecast
  • Maximizing Employee Engagement
  • Millennials - Adding Contribution and Value
  • Management Self Assessment Guide
  • Compliance - What's Happening in 2017! What you need to know!
  • 2016/2017 Legislative Review
  • And SO Much More!

Location: National University, Costa Mesa               Hours: 8:30 - 1:00



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